Effective Date: 10/06/2024
At kyco, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our marketing platform services.
By using kyco's services, you agree to the practices described in this Privacy Policy.
1. Information Collected: We collect personal information from you in various ways to provide and improve our marketing platform services. The types of information we may collect includes:
Contact Information, your name, email address, and birth month, which you provide when signing up for our services or filling out forms.
Usage Data: We collect information about your interactions with our platform, including your use of email marketing, digital loyalty cards, QR/NFC Tiles and gated Wi-Fi data collection.
Additional Fields: In the future, we may introduce additional fields to enhance your experience, and these fields may also collect personal data.
2. How We Use Your Information: We use the collected information for various purposes, including but not limited to:
Providing and improving our marketing platform services.
Sending you marketing communications that you have agreed to receive.
Analysing usage patterns to enhance and personalise your experience.
Complying with legal obligations and regulations. Protecting our rights and the rights of our users.
3. Sharing Your Information: We may share your information with trusted sub-processors and partners who assist us in delivering our services. These sub-processors include:
CM Group, part of Marigold
MyPlaces
Oappso.
These sub-processors, as well as kyco, are GDPR compliant and handle your data in accordance with rules and regulations. We ensure that any sharing of data is done securely and for the sole purpose of providing our services to you. kyco is the hub of all the technologies and unifies the tech stack via native integrations.
4. Your Choices: You have the right to:
Access, correct, or delete your personal information.
Object to the processing of your personal information.
Opt-out of receiving marketing communications.
Withdraw your consent for data processing (applicable when consent is the basis for processing).
Request data portability.
5. Data Security: We implement appropriate technical and organisational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your personal information, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
6. Updates to Privacy Policy: We may update this Privacy Policy to reflect changes in our practices or for legal or regulatory reasons. We encourage you to review this Policy periodically for any updates.
7. GDPR: kyco (and all sub-processors) are GDPR compliant.
8. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at gethelp@kyco.uk.
Consent: By using kyco's services, you consent to collecting, using, and sharing your information as described in this Privacy Policy.
Thank you for choosing kyco. We value your privacy and strive to provide you with a secure and seamless experience through our marketing platform services.