Discover how a charming 16th-century pub embraced technology to build an active database of over 1,500 contacts and enhance its online presence.
The day-to-day running of a pub can be stressful. The Horse knew they needed to embrace technology to build a customer database, but they were unsure how to get started or what systems to use.
Located in the charming village of Hurstpierpoint, West Sussex, The Horse Inn is a 16th-century pub offering a wide variety of highly-rated food with specialist menus.
Featuring 4 en-suite guest rooms, it is a spectacular countryside venue perfect for gatherings, meetings, weddings, or just enjoying a great value meal.
To keep up with local competition, the venue needed modern solutions but faced immediate roadblocks:
The team selected Kyco's full marketing suite to unify their data collection and build an eco-friendly rewards system.
Kyco implemented Wi-Fi Boosting & Data Capture alongside Dynamic QR/NFC Tiles, trading fast internet access for valuable guest profiles.
Beyond digital loyalty cards and email marketing, Kyco also built a brand new website complete with professional photography to showcase the historic venue in all its glory.
"Partnering with kyco was a game-changer for The Horse Inn Hurst. kyco's solutions not only simplified the process but transformed our business. From building a substantial customer database to creating targeted marketing campaigns, they've been instrumental in our success."
Grown from scratch using Wi-Fi adaptation, table tiles, and Digital Loyalty Cards.
Double the industry average, allowing them to effectively pack the house for quiz nights and new menus.
A completely upgraded online presence featuring stunning professional photography of the pub.
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Kyco is a no brainer, I couldn't recommend speaking with them enough for your own bar/restaurant. It was daunting at first having new technology, but with the support of the team we were put at ease. If our customers are happy, we are of course happy.
Nath & the team are fantastic, Kyco have helped to propel our bar & grill restaurant by using innovative technology and their extensive experience within corporate organisations to build frameworks for small businesses. The support you receive is second to none, Nath has been with us every step of the way.
Without question I would recommend Kyco to any other local business. We couldn't have done half the stuff we have been able to do without the team at Kyco supporting us. We're really excited to continue our partnership!
Nathan & the team at Kyco are professional, attentive, and provide excellent service. The team went above and beyond to ensure that my needs are always met. Kyco truly values its customers, and it shows in every interaction. I highly recommend.
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