Discover how an independent family-run business embraced a digital transformation to capture 3,000+ active contacts and increase footfall with Kyco.
Relying purely on a great reputation and positive reviews wasn't enough. Burger & Bird needed a system to tap into their live footfall and retain their loyal dining community.
Burger & Bird is an independent, family-run business based in Peacehaven. Renowned by local diners, they serve everything from specialist burgers to traditional Sunday Roasts in a large dining space perfect for gatherings.
They also host frequent, widely popular events to bring the community together—with "Comedy Wings" being a standout evening for entertainment.
The ambitious management team was ready for a digital transformation but faced several structural hurdles:
Owner Carly and Manager Hayley adopted Kyco's comprehensive suite to transform how they captured and targeted their audience.
By implementing Wi-Fi Data Capture, they successfully started trading high-speed internet access for names and emails.
Coupled with Advanced Customer Profiling, Digital Loyalty Cards, and Email Marketing, they began tracking preferred dishes and drinks to execute highly effective 1-on-1 marketing strategies.
"It was daunting at first having so much new technology implemented at the venue but with the support and guidance of the team, we were put at ease and have managed to build a huge pot of active data. kyco is a no brainer, I couldn't recommend speaking with them enough."
Captured within the first 12 months (1,000+ secured in just 90 days).
Automated profiling enabled personalized communications, giving them an unmatched local edge.
Driven largely through seamless Digital Loyalty Card adoption and targeted offers.
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Kyco is a no brainer, I couldn't recommend speaking with them enough for your own bar/restaurant. It was daunting at first having new technology, but with the support of the team we were put at ease. If our customers are happy, we are of course happy.
Nath & the team are fantastic, Kyco have helped to propel our bar & grill restaurant by using innovative technology and their extensive experience within corporate organisations to build frameworks for small businesses. The support you receive is second to none, Nath has been with us every step of the way.
Without question I would recommend Kyco to any other local business. We couldn't have done half the stuff we have been able to do without the team at Kyco supporting us. We're really excited to continue our partnership!
Nathan & the team at Kyco are professional, attentive, and provide excellent service. The team went above and beyond to ensure that my needs are always met. Kyco truly values its customers, and it shows in every interaction. I highly recommend.
Track what matters, keep your team aligned and grow your venue with a platform built for real service.
Everything your venue needs to grow, under one roof.
