Last updated: 15 October 2026
Kyco Limited is committed to protecting personal information and complying with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
This notice explains how personal information is used within Kyco’s digital loyalty card services and sets out the terms relating to venue rewards and offers.
Kyco provides digital loyalty card technology to participating businesses. When processing loyalty card information on their behalf, Kyco acts as a data processor, following their instructions.
The business providing your loyalty card is the data controller, responsible for deciding why and how your personal information is used.
In this notice, “your venue” means the business identified on the sign-up page and the loyalty card you download.
Depending on the sign-up form and features you use, information may include your name, email address, date of birth, town or city, digital card identifier, loyalty activity and communication preferences.
This information is used to create and manage your loyalty card, administer rewards and support communications from your venue. Kyco processes this information on your venue’s behalf.
Where you separately choose to receive marketing, your venue may send offers, promotions and news through your selected channels, including email and promotional wallet notifications.
You can withdraw marketing consent at any time using the unsubscribe option in marketing emails, adjusting the relevant wallet settings on your phone or contacting your venue.
Removing a loyalty card from your wallet does not necessarily unsubscribe you from email marketing.
Your digital loyalty card may use your phone’s GPS and location features to display a relevant notification when you enter an area near your venue.
For example, a notification from a venue’s loyalty card may appear when you are nearby. Whether a notification appears depends on your phone, wallet settings and the permissions you have enabled.
You can turn location-based notifications on or off through the relevant wallet and location settings on your phone.
Enabling these notifications does not, by itself, mean that Kyco or your venue receives your precise GPS location.
Depending on the circumstances, you may have rights to access, correct, delete or obtain a copy of your personal information, restrict its use or object to processing.
You can object to direct marketing at any time. Where processing relies on consent, you can withdraw it without affecting the lawfulness of processing carried out before withdrawal.
To ask about your information or exercise your rights, contact your venue using the contact details on its website or sign-up page. Kyco supports venues in responding to requests relating to information it processes on their behalf.
You can also raise a concern with the Information Commissioner’s Office at ico.org.uk.
Your venue operates its loyalty scheme and determines the rewards, incentives, eligibility requirements and redemption conditions.
Rewards and offers are subject to the venue’s published terms and management discretion. The venue may amend, suspend or withdraw offers, subject to applicable law and any rights you have already acquired.
These decisions are made by your venue. Kyco provides the supporting technology and does not determine or fulfil venue offers. Questions or disputes about rewards should be directed to your venue.
Nothing in these terms affects your statutory rights or excludes liability that cannot lawfully be excluded.
Kyco is a no brainer, I couldn't recommend speaking with them enough for your own bar/restaurant. It was daunting at first having new technology, but with the support of the team we were put at ease. If our customers are happy, we are of course happy.
Nath & the team are fantastic, Kyco have helped to propel our bar & grill restaurant by using innovative technology and their extensive experience within corporate organisations to build frameworks for small businesses. The support you receive is second to none, Nath has been with us every step of the way.
Without question I would recommend Kyco to any other local business. We couldn't have done half the stuff we have been able to do without the team at Kyco supporting us. We're really excited to continue our partnership!
Nathan & the team at Kyco are professional, attentive, and provide excellent service. The team went above and beyond to ensure that my needs are always met. Kyco truly values its customers, and it shows in every interaction. I highly recommend.
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